Darwin Business Solutions

Privacy Policy — T5018 Done Right

John Visser, operating as Darwin Business Solutions
Effective date: October 28, 2026
Last updated: October 28, 2026

This policy explains how Darwin Business Solutions ("Darwin", "we", "us") collects, uses, shares and protects your personal information when you visit our T5018 Done Right pages, buy the T5018 Done Right course or its add-ons, or receive our emails. It is written to meet British Columbia's Personal Information Protection Act (PIPA), the federal Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies, and Canada's Anti-Spam Legislation (CASL).

T5018 Done Right, including the free Starter and the paid kit, is offered only to customers in Canada outside Quebec. We do not sell to customers in Quebec, and the free Starter is not offered there. If you're in Quebec, please don't sign up or buy. If we learn we've collected a Quebec resident's information, we'll refund any purchase and delete it.

1. Who we are and how to reach us

Darwin Business Solutions is a sole proprietorship owned by John Visser.

John Visser, operating as Darwin Business Solutions
244 4th Avenue West, Prince Rupert, BC V8J 1P3
Email: bookkeeper@darwinbusinesssolutions.com
Phone: 778-361-1094

Privacy contact: John Visser, Owner and Privacy Officer, at the email, phone and address above. He is responsible for how we handle personal information and can answer any question about this policy.

2. What we collect

We collect only what we need to sell and deliver the course and email you.

  • When you sign up for the free Starter: your first name and email address.
  • When you buy: your first and last name, email address, company name, street address, postal code and country, and your phone number if you choose to give it (the phone field is optional).
  • Your order: what you bought, the price, the date, any coupon used, and your receipt.
  • Your course account: buying gives you lifetime access to our course area, hosted on Systeme.io. Systeme records which lessons you open and which you mark as complete, so you can see your progress.
  • Your email choices: how and when you agreed to get our emails, the wording shown to you at the time, and whether you later unsubscribed.
  • Messages you send us: what you write when you email or call us for support.
  • Payment details: card payments are processed by Stripe through the Systeme checkout. Darwin does not see or store your full card number. We can see limited payment details in our Systeme and Stripe accounts, such as the payment status, the amount, and the card brand and last four digits.
  • How you use our pages: we don't use analytics or advertising tracking tools on these pages yet. Systeme.io, which runs the pages, may use cookies the pages need to work. See section 7.

The worksheets and forms in the course (for example, the Subcontractor Information Form) are for you to use in your own business. We do not receive what you or your subcontractors fill in unless you choose to send it to us. Please don't email us anyone's Social Insurance Number.

3. Why we use it

We use your personal information to:

  1. process your order and payment, and send your receipt;
  2. give you access to the course and its add-ons, and keep track of your progress;
  3. answer your questions and provide support and refunds under our Terms of Sale;
  4. send you emails you have agreed to, or that the law allows (see section 4);
  5. keep the business and tax records the law requires; and
  6. protect against fraud and misuse of the checkout or course.

We don't sell or rent your personal information. We won't use it for any other purpose without telling you and, where the law requires, asking for your consent.

4. Email and your consent (CASL)

Transactional emails. We send emails you need about your purchase, such as your receipt, your course login and access details, and important updates about the product you bought. You get these whether or not you get our marketing emails.

Signing up for the free Starter. Our sign-up form asks for your first name and email address. Next to the form it says:

"By entering your email, you agree that Darwin Business Solutions (John Visser, 244 4th Ave West, Prince Rupert BC V8J 1P3, bookkeeper@darwinbusinesssolutions.com) may email you T5018 tips and offers. Unsubscribe anytime."

There is no checkbox. When you type in your email address and click "Send me the free Starter + T5018 tips", you agree to get T5018 tips and offers from us by email. We keep a record of when you signed up and the wording shown to you.

Buying the course. Our order form has one required checkbox, "I agree to the Terms of Sale." It is not a consent to marketing emails. Under the form it says:

"We'll email your order and kit. As a customer, you may also get related tips and offers from Darwin Business Solutions for up to 2 years. Unsubscribe anytime."

If you buy from us, Canadian law treats you as having an existing business relationship with us for two years from the date of your purchase. During those two years we may send you related tips and offers. After two years, we send you marketing emails only if you have given us your express consent, for example by signing up for the free Starter.

Every marketing email names Darwin Business Solutions, gives our mailing address and a way to contact us, and includes an unsubscribe link. Unsubscribing is free and takes one click. We act on your request within 10 business days, usually sooner. You can also unsubscribe by emailing bookkeeper@darwinbusinesssolutions.com. Unsubscribing from marketing emails doesn't affect your course access or the transactional emails about your purchase.

5. Who we share it with

We share personal information only with the service providers who help us run the funnel, and only so they can do that work for us:

  • Systeme.io (ITACWT Limited, Dublin, Ireland) hosts our sales pages, order forms, course area and email list, and sends our emails.
  • Stripe processes card payments.
  • Google Workspace (Gmail and Google Drive): we use Gmail to email with you, and Google Drive to keep business records, including a monthly backup copy of our email list and consent records.
  • QuickBooks Online (Intuit) holds our accounting records, which include our sales records.

We may also disclose personal information when the law requires or allows it, for example to the Canada Revenue Agency, or in response to a court order.

6. Where your information is stored, including outside Canada

Our service providers store and process information outside Canada:

  • Systeme.io states in its privacy policy that its servers are hosted by Amazon Web Services in Ireland, that your data is stored there and encrypted, and that it is not transferred outside the European Union.
  • Stripe states in its privacy policy that when it collects personal data of Canadian residents, it transfers that data to data centres in the United States, and that its own service providers may also be located outside Canada.
  • Google Workspace states in its data processing terms that customer data may be processed in any country where Google or its subprocessors have facilities.
  • QuickBooks Online states, for its Canadian customers, that data is hosted in multiple regions across the United States, with a backup of Canadian customers' data stored in Canada. Intuit's privacy statement adds that it may store and process personal information in the United States and other countries where it or its service providers operate.

While your information is in another country, it is subject to that country's laws and may be accessed by its courts, law enforcement and national security authorities.

7. Cookies

Our pages use cookies. A cookie is a small file that a website stores in your browser.

No analytics or advertising tracking yet. We don't use analytics or advertising tracking tools on these pages yet. That means no session recordings or heatmaps, no advertising pixels and no web analytics. If we decide to add any, we'll update this policy first and ask for your consent before those tools are used.

Systeme.io (needed to run the pages). The pages, order forms and course area run on Systeme.io, which may use cookies to make them work, such as keeping you logged in to the course. The order page also uses cookies from Stripe, which processes card payments, and hCaptcha, which checks for spam and bots.

Browser settings. You can block or delete cookies in your browser's settings. If you block all cookies, the checkout and course login may not work.

8. How we protect it

  • Card payments are handled by Stripe. Stripe states that it is certified to PCI Service Provider Level 1, and that card numbers are encrypted at rest with AES-256.
  • Systeme states that the data it holds is encrypted and stored on secure servers.

No method of sending or storing information online is completely secure.

9. How long we keep it

  • Customers who buy: we keep your course account information for as long as you have access to the course. We keep your order, payment and receipt records and your contact details for six years from the end of the tax year of your purchase, as the Canada Revenue Agency requires.
  • People who sign up but never buy: we delete your details after 24 months without engagement. Engagement means clicking a link in one of our emails, signing in or buying. Opening an email doesn't count.
  • Proof of your email consent and of any unsubscribe: we keep it for as long as we email you, and for three years after we stop or after you unsubscribe.
  • If you're a customer, we keep your consent and unsubscribe records for the longer of the period above or the period we keep your order records.
  • If we use your information to make a decision that directly affects you, we keep it for at least one year after the decision so you can ask to see it.

When we no longer need information for these purposes or for legal or business reasons, we delete it or remove what identifies you.

10. Your rights: access, correction, deletion and withdrawing consent

You can ask us to:

  • see the personal information we hold about you, how we have used it, and who we have shared it with;
  • correct anything that is wrong or missing;
  • delete your information, or withdraw your consent to how we use it.

There is no charge for these requests. Send your request in writing to bookkeeper@darwinbusinesssolutions.com or to our mailing address, or call 778-361-1094 and we'll help you put it in writing. Give us enough detail to find your information. We may need to confirm your identity first.

We will reply within 30 days. If we need more time, as the law allows, we'll tell you why and when you can expect an answer.

Some limits apply:

  • We must keep order and tax records for as long as the law requires, so we can't delete those early, though we will stop using them for anything else.
  • If you withdraw consent to information we need to provide the course, we may no longer be able to give you access. We'll tell you about any consequences before we act.

11. Questions and complaints

Please contact our Privacy Officer first (section 1); we'll do our best to resolve your concern. If you're not satisfied, you can contact:

  • the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca); or
  • the Office of the Privacy Commissioner of Canada (priv.gc.ca), for matters under PIPEDA, such as personal information that crosses provincial or national borders.

12. Changes to this policy

We may update this policy when our practices or the law change. We'll post the new version on this page with a new "Last updated" date. If we make a material change, we'll also email our customers and subscribers about it.